Travel Information
Carry-On Luggage
On all V•IST•A flights, a person is permitted to have only three carry-on items and two personal items. All personal items do not have a fee, along with the first carry-on item. The second carry-on fee is US$30, and the third carry-on fee is US$50. All carry-on bags must not exceed 22" L (55.88 cm) x 14" W (35.56 cm) x 9" H (22.86 cm), including wheels/handles; they may be stowed in the overhead bin or underneath the seat in front of you. All personal items must not exceed 17" L (43.2 cm) x 13" W (33 cm) x 8" H (20.32 cm), including wheels/handles. Personal items must be placed underneath the seat in front of you, and can not be stowed in the overhead bin. For TSA guidelines on what can be in the carry-on bag, visit this page.
On-Board Wifi
As a leader in aviation technology, Honeywell Aerospace has recently been achieving great progress in the on-board wifi sphere. V•IST•A partnered with Honeywell, and has installed wifi receivers on all of its new aircraft. Since January 10th of 2017, all flights have free wifi enabled. For an additional cost of US$7 per hour, you will have commercial-grade wifi speeds at a record-low price in the industry. Learn more on Honeywell's website.
On-Board Food
V•IST•A has partnered with Gate Gourmet, a leader in airline catering services. By securing our partnership with Gate Gourmet, we can guarantee high-quality food for all of our passengers. The menu is presented to you on-board, shortly after reaching cruising altitude, and for a flat price of only US$10 per meal, you can select the meal that you want. Depending on the length of the flight, the menu will be presented 1 to 3 times during the entire trip. The menu can also be accessed online here, but you will not be able to book meals before your flight. Complimentary snacks will be presented to you, free of charge. They are also mentioned on the menu.
On-Board Beverages
Since January 1st of 2017, alcoholic beverages are available for all passengers above the age of 21 on-board all V•IST•A aircraft, for a low price of only US$15 per serving. Along with alcoholic beverages, V•IST•A also offers free complimentary non-alcoholic beverages on all flights, no matter the length. All beverages are listed on our menu, which can be accessed here. You will not be able to reserve beverages before your flight.
On-Board Pets
Beginning on January 1, 2017, pets will be allowed on-board all V•IST•A flights, except flights to and from Jamaica (MBJ and KIN), Barbados (BGI), St Lucia (UVF) the Cayman Islands (GCM) and Trinidad and Tobago (POS). There is a US$50 / pet / trip / fee, and there is a limit of four pets / flight. You can book your pet after booking your flight by calling 1 (800) VISTA-VA, option 3, and stating your Reservation ID. You will be able to pay your fee(s) at the check-in desk at your departure airport. You will only pay your fee(s) once, and your payment(s) will apply to the entirety of your reservation. Your pet carrier can not exceed 17"L x 12.5"W x 8.5"H and the combined weight of your pet and the carrier must not exceed 20 pounds, your pet and carrier counts as a single carry-on bag onboard. You will need documentation for your pet, specifically: your license, vaccination documentation, and (if applicable) your pet's identification tag.
Questions?
For any further inquiries, reach us via Twitter, @VistaVirtualAir, or via our e-mail or Facebook.
You can also fill out this contact form. Our response will arrive in your inbox within 4 hours of contact.
You can also fill out this contact form. Our response will arrive in your inbox within 4 hours of contact.
Contact Information:
E-mail: [email protected] | Facebook: Vista Virtual Airlines | Twitter: @VistaVirtualAir